Based in Minneapolis, GrandPad™ is a digital health company that transforms how healthcare organizations connect with and engage older adults through technology designed for the unique needs of aging adults. The…
Based in Minneapolis, GrandPad™ is a digital health company that transforms how healthcare organizations connect with and engage older adults through technology designed for the unique needs of aging adults. The GrandPad solution serves as a simple, secure, and fully managed tablet & custom software helping organizations reach older adults who are often excluded from traditional digital health programs due to technology barriers, limited connectivity, low digital literacy, transportation challenges, or social isolation.
Primary focus
Service areas
RHTP priority alignment
Care settings
Problems addressed
1. Rural Telehealth Access for Annual Wellness Visits (AWV) GrandPad's On-Demand Appointment Delivery Program helps rural older adults overcome transportation, broadband, and technology barriers by delivering ready-to-use, cellular-enabled tablets directly to their homes. The solution streamlines digital consent and enables timely access to preventive care, helping providers close care gaps and engage hard-to-reach populations. One value-based care organization achieved a 143% improvement in virtual annual wellness visit completion rates and realized a 7:1 benefit-to-cost ratio.
2. Long-Term Services and Supports (LTSS) Engagement & Social Connection A State Department of Human Services partnered with GrandPad to provide LTSS-eligible Medicaid members with an easy-to-use digital platform that connects individuals with family members, caregivers, care management teams, and community-based services. Participants reported improved mood, well-being, and activity levels, along with a significant reduction in social isolation and increased engagement in virtual programs. The program has continued to expand as a scalable solution for supporting aging in place and improving quality of life.
3. Post-Discharge Care Coordination & Utilization Reduction GrandPad supports post-discharge and high-risk patients who are hard-to-reach by providing a simple, secure connection to care teams, enabling ongoing engagement between visits and reducing barriers to follow-up care. In a value-based care deployment, the program achieved a 74% reduction in acute care visits within six months, resulting in 546 fewer annualized acute care visits and an estimated $5.5 million in annualized savings. By improving access and visibility between encounters, providers can intervene earlier and reduce avoidable utilization.
How it works
The Enterprise Edition subscription is an all-inclusive package for care teams and participants, which includes physical equipment such as a GrandPad device, charging stand, protective case, screen wipe, and stylus. It also features a comprehensive software suite with tools for communication, entertainment, and professional interaction—like GrandPad Portals and various apps (ie: video calling, messaging, calendar, surveys, customized resource access, photos sharing, music, games, articles, weather, moods, etc) —along with operational support such as reporting, LTE data and dedicated customer assistance. Furthermore, the subscription encompasses standard implementation services, including staff training and setup, as well as security measures like Hi-Trust certification and engagement analytics to ensure compliance and functionality.
Timeline
Depends on scope
Training
Depends
Ongoing Support
Depends
Grant Reporting
Depends
Ideal customers
Compliance documentation available
Published outcomes / metrics
WellMed + GrandPad Delivery Request Program: https://www.grandpad.biz/case-studies/wellmed
Lutheran SeniorLife, LIFE Lawrence County: https://www.grandpad.biz/case-studies/lutheran-seniorlife-lawrence-county
Lutheran SeniorLife, LIFE Butler County: https://www.grandpad.biz/case-studies/lutheran-seniorlife-butler-county
PACE Southeast Michigan: https://www.grandpad.biz/case-studies/pace-southeast-michigan
UCSF Telemedicine Research: https://www.grandpad.biz/case-studies/ucsf-telemedicine-research