# Statewide Emergency Medical Dispatch System for Montana Public Safety Answering Points

The State of Montana, through the Department of Public Health and Human Services and the State Procurement Services Division, is soliciting proposals for a vendor to implement a statewide Emergency Medical Dispatch System serving 35 Montana Public Safety Answering Points (PSAPs). The successful contractor must provide all labor, supervision, materials, equipment, software, licensing, implementation, integration services, training, maintenance, and support. The program is aligned with the Rural Health Transformation Program and must meet rigorous national EMS standards, including NENA, ASTM, NHTSA, NFPA, AHA, and CPR criteria. Each offeror must comply with all prerequisites and conditions listed in the RFP, submit mandatory business and qualification documents, complete cost proposals, provide insurance certification, register with SAM.gov (UEI #), and ensure compliance with federal funds and associated certifications such as NDA889 and FFATA. Offerors must also provide nondiscrimination certification regarding firearms entities/trade associations and disclose use of Artificial Intelligence in their proposal. This solicitation is fully funded at $4,000,000 for the specified scope.

## Key facts

- Status: Closed
- Type: RFP
- Issued by: Montana Department of Public Health and Human Services (DPHHS) / State Procurement Services Division (SPSD) (Montana)
- Posted: 2026-08-25
- Application due: 2026-09-22
- Funding: $4.0M
- Eligible applicants: For-profit Entity, Non-profit, Corporation, Healthcare IT Vendor, Emergency Dispatch System Providers
- How to apply: Submit via the eMACS Montana procurement portal Portal: https://spb.mt.gov/eMACS-Resources
- Funding source: Rural Health Transformation Program (CMS)
- Official source: https://solutions-selectsite-documents.s3.amazonaws.com/Sourcingevent/1434483-event.pdf

## Eligibility

Open to vendors who meet all RFP mandatory requirements, including licensure, insurance, registration (Unique Entity ID via SAM.gov), and conformance with state and federal standards. Vendors must submit required documents and certifications, including nondiscrimination and AI disclosure. Compliance with Montana procurement law, federal funding regulations, and assurance against discrimination toward firearms entities/trade associations is required.

## Requirements

Complete and upload Business Information document Respond to all Scope of Work items and upload Complete Offeror Qualifications document Submit Cost Proposal Provide list of subcontractors and their responsibilities Describe Emergency Medical Dispatch Protocol Software and its compliance with national standards (NENA, ASTM, NHTSA, NFPA, AHA, CPR) Submit all required forms: insurance certificates, debarment, FFATA, NDA889, compliance certifications, Trade Secret Affidavit (if applicable) Submit Contract Exception form (if applicable) by deadline Disclose use of Artificial Intelligence in the proposal Provide nondiscrimination certification concerning firearms entities/trade associations

## Required attachments

- Business Information document
- Scope of Work response
- Offeror Qualifications document
- Cost Proposal
- Contract Exception form (if applicable)
- Trade Secret Affidavit (if applicable)
- Evidence of insurance

## Application package and source documents

- [MT - 2026 - DPHHS-RFP-2027-0692AB: Statewide Emergency Medical Dispatch System for Montana Public Safety Answering Points](https://www.ruralcarejourney.com/api/documents/ea24ad30-131d-46b3-8d60-e7776bce85f5/file) (primary) — official: https://solutions-selectsite-documents.s3.amazonaws.com/Sourcingevent/1434483-event.pdf#rcj-earlier-copy-2026-08-27-ea24ad30
- [MT - 2026 - DPHHS-RFP-2027-0692AB: Statewide Emergency Medical Dispatch System for Montana PSAPs](https://www.ruralcarejourney.com/api/documents/e26707c3-c74e-440a-9f61-da4afc823176/file) — official: https://solutions-selectsite-documents.s3.amazonaws.com/Sourcingevent/1434483-event.pdf
- [MT - 2026 - RHTP COMMUNICATIONS ARCHIVE](https://www.ruralcarejourney.com/api/documents/dea7fabe-356c-4b56-a81c-67d137891f01/file) — official: https://dphhs.mt.gov/RuralHealthTransformationProgram/Communications

More Montana RHTP activity: https://www.ruralcarejourney.com/states/mt (markdown: https://www.ruralcarejourney.com/states/mt.md)

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Source: Rural Care Journey (RCJ), https://www.ruralcarejourney.com/opportunities/statewide-emergency-medical-dispatch-system-for-montana-public-safety-answering--4768d1c4c5 — data as of 2026-09-26.
Cite the RCJ page for the summary and the linked official source for authoritative terms, deadlines, and amounts.