# RHTP Community Health Access and Navigation (CHANT) Call Center

Request for Proposals (RFP) for the Community Health Access and Navigation (CHANT) Call Center, a Tennessee Department of Health initiative to improve healthcare access and navigation in state communities. The awarded contractor will provide professional services through a call center system, supporting coordinated health access in compliance with Tennessee's service contract requirements. Selection is through a competitive fee-for-service process as outlined in the RFP. The RFP is posted on the TN General Services portal and is open for application from July 6, 2026 to August 25, 2026.

## Key facts

- Status: Closed
- Type: RFP
- Issued by: Tennessee Department of Health (Tennessee)
- Posted: 2026-07-06
- Application due: 2026-08-25
- Eligible applicants: Technology Vendor, Service Provider, Non-profit, Healthcare Organization
- How to apply: TN Department of General Services RFP Portal: https://www.tn.gov/generalservices/procurement/central-procurement-office--cpo-/supplier-information/request-for-proposals--rfp--opportunities1.html
- Funding source: Rural Health Transformation Program (CMS)
- Official source: https://www.tn.gov/content/dam/tn/generalservices/documents/cpo/rfp-updates/34320-19126/Solicitation_Notice_34320-19126.pdf

## Eligibility

Rural hospitals and health systems, Federally Qualified Health Centers, non-profit and community-based organizations, and other eligible healthcare partners. Applicants must be registered with the State of Tennessee.

## Requirements

Applicants must deliver professional services to improve community health access and navigation, in accordance with Tennessee Department of Health service contract requirements. Contractors will be selected through a fee-for-service basis as outlined in the RFP solicitation. All applicant organizations must be registered with the State of Tennessee.

## Application package and source documents

- [TN - 2026 - Request for Proposals (RFP) Opportunities (Source listing page)](https://www.ruralcarejourney.com/api/documents/46390476-ac8e-4163-bae5-6c1e8d0d5cae/file) (primary) — official: https://www.tn.gov/generalservices/procurement/central-procurement-office--cpo-/supplier-information/request-for-proposals--rfp--opportunities1.html

More Tennessee RHTP activity: https://www.ruralcarejourney.com/states/tn (markdown: https://www.ruralcarejourney.com/states/tn.md)

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Source: Rural Care Journey (RCJ), https://www.ruralcarejourney.com/opportunities/rhtp-community-health-access-and-navigation-chant-call-center--e8a1704e09 — data as of 2026-08-25.
Cite the RCJ page for the summary and the linked official source for authoritative terms, deadlines, and amounts.